PeekMed 4th Sustainability Report is driving positive change. We believe that companies’ nonfinancial data is just as important as classical financial data, especially for healthcare organizations.

With that in mind, we have dedicated our efforts to producing a fourth Sustainability Report, to perform an introspective evaluation of our contributions towards constructing a sustainable future and effecting positive change.

João Pedro Ribeiro, CEO and co-founder of PeekMed, explains that  “over the past year, we have faced challenges, embraced change, and pushed the boundaries of what is possible in medical technology.”

"From our early days as a start-up, driven by a vision to make orthopedic surgery safer, more efficient, and more sustainable, to where we stand today - as a recognized leader in our field - we have always understood that progress is a collective effort.”

"Within this report, you will find more than just numbers and initiatives: you will find the stories of the people behind them. The innovators improving patient care, the teams developing ethical and responsible technology, and the collective effort to leave a lasting positive impact on society and the planet.” João Pedro Ribeiro explains.

“Every challenge we overcome, every innovation we create, and every milestone we achieve is a testament to the strength of our people.”

“We will continue to push forward, together, building a company that is resilient, responsible, and ready for the future.” he finishes.

Highlights of PeekMed’s Sustainability Report

In this Sustainability Report, we intend to analyze what PeekMed has improved in terms of Environmental, Social, and Governance (ESG) criteria, how and how much we evolved during the year, and also to establish new goals to guide the company in 2024 and onwards.

As a MedTech company, we seek to establish a trend on an issue of high importance to bring both health and safety to the ecosystem.

Some highlights about where we are now and the path to follow:

Environmental: issues in the healthcare industry

Our strategies focus on minimizing the environmental impact of our operations, but we want to help our partners improve their sustainability, too – should it be in the supply chain or on climate impact.

Inside our own doors, we do our best to build a task force on climate and sustainability:

• PeekMed significantly reduces the end-to-end clinical process time by up to 30%, enhancing efficiency through precise planning.
• PeekMed helps reduce the 6-8% of implants typically wasted in surgeries, helping hospitals & manufacturers optimize stock and prevent million-dollar write-offs.
• PeekMed saved 2.26 million in sterilization costs by optimizing planning and reducing unnecessary trays in 1,300 TKA and 3,300 THA surgeries alone.
• PeekMed is reducing 115 million kg of single-use polypropylene packaging. 

As for the healthcare and orthopedic industry: every year, an estimated average of 6% - 8% of implants are wasted. This hurts companies' budgets but has strong environmental impacts too since these are mostly composed of polyethylene, which is a plastic material.

PeekMed is a medical device software that allows surgeons to perform orthopedic pre-operative planning of surgeries. With a high degree of accuracy and efficiency, our system allows surgeons to be able to predict the size and type of implant and tools that will be used in surgery. Thus, reducing the number of wasted items.

This strategy also contributes to reducing instrument sterilization, as implants have different sizes and need specific instruments. Thus, hospitals do not have to sterilize unnecessary items. 

Reducing the environmental impact of hospitals goes beyond long-term strategies. It's a sustainable investment in costs too.

PeekMed is also 100% software-based, and the company does not use packaging material of any sort to perform its business and sales. The cloud-based infrastructure is designed to be ready on-demand and not always on, which means resources are used upon need, staying idle when not in use and therefore being more sustainable.

Social: Creating a culture of diversity, equity, and inclusion

PeekMed is building an environment where diversity, equity, and inclusion are prioritized. This mindset has allowed us to create a culture of representation and openness based on equal opportunities and non-discrimination.

Besides, we are fully committed to being a gender-balanced company with PeekMed^’s team currently composed of 46 people: 22 women and 24 men. While only 18% of leadership roles in Portuguese tech companies are held by women, PeekMed challenges this trend, with women equally represented in middle management. This balance reflects our commitment to equal opportunities, where every member’s contributions are valued and respected.

Also, we invest in recruiting young talent,  with an average team age of 31 and the youngest member at 23, we continue to create pathways for young professionals to enter and thrive in the workforce. In 2024, we strengthened this commitment by welcoming two new interns, offering mentorship and hands-on learning experiences.

We are not only focused on hiring the best talent, but on maintaining it too. Every member has a personalized development plan, where their continuing education is focused on practical skills, performance, and team needs. In 2024, we exceeded the goal of 2000 hours of training set in last year’s report, reaching approximately 2045 hours (an average of 43.5 hours per team member).

PeekMed recognizes the importance of catalyzing community development, and since our founding, we have supported scientific and educational events, donated resources, and participated in initiatives that strengthen local communities. 

Governance: ideas across the globe

Strong governance helps to set high standards – should it be corporate, business, or ethical.

We built a Board of Directors that brings a strong combination of executive, business, medical and technological experience - which aligns with our business and strategy.

The advisory board is composed of members from across the globe that bring different complementary skills and perspectives to the table, allowing us to have their unique points of view.

This mindset is strongly applied to our safety and quality. Our Quality Policy is based on the company’s Mission, Vision, and Values, and it's composed of systematized procedures that ensure high standards of product quality. The proof of this is the improvement in customer satisfaction from an average of 4.3 in 2023 to 4.4 in 2024.

Our team has established a structured customer interaction process, ensuring every inquiry is addressed promptly by the right expert. In 2024, we handled over 6.500 customer interactions, reinforcing our commitment to personalized and efficient support.

PeekMed^® has accumulated extensive experience with regulatory processes, is familiar with the quality assurance protocols, and fosters regular quality assurance meetings to guarantee corrective and preventative actions are taken.

A key milestone in 2024 was the establishment of PeekMed LLC, our formal subsidiary in Warsaw, USA. This expansion strengthens our presence in the world’s largest orthopedic market, allowing us to offer tailored solutions and enhanced support to our growing customer base.

2024 was also a year of recognition. PeekMed was honored with the PV AWARD – Startup Tecnologias da Saúde, reinforcing our impact in the health tech sector. We also received the prestigious Deloitte Rising Star 2024, an award recognizing the most promising, fast-growing technology companies.

At last, PeekMed places great value on its partnerships and networks and is fully committed to working with companies and organizations that share our standards and values, including a respect for human rights, gender equality, and the environment, as well as a commitment to a sustainable future.

PeekMed complete 2024 Sustainability Report is available for consultation. Please let us know if you have any suggestions on how we can improve our ESG policies.